As a business owner, you will doubtless already know the influence that phone communication can have on the success of your company.
Sure enough, outdated phone systems can have an adverse effect on efficiency, productivity and even your firm’s bottom line.
If you’re considering streamlining your existing phone systems, now is the time to act, with BT planning to ditch its PSTN and ISDN networks in favour of IP systems.
Here is how you can get a head start to update your phone systems and save costs in the long run.
If your company is feeling the impact of hefty monthly landline bills, VoIP could be the cost-efficient solution for you.
VoIP phone systems send all calls through the Internet, which means you can make the same volume of calls for a fraction of the monthly cost you would pay with traditional landlines.
Usually, your VoIP provider will provide you with IP phones or handsets that get you up and running. Even with this investment, VoIP can still provide significant savings over traditional landlines. This makes for an easy set-up when streamlining a new phone system.
With the inevitable move to IP systems, SIP trunks are another way your company can streamline its phone systems. SIP trunks give you the flexibility and cost benefits of VoIP systems, all while keeping your traditional PBX and handsets.
As your company grows and changes, you can add as many phone numbers as you need with SIP trunks while eliminating the costs of maintaining separate networks.
This flexibility means your business can adapt as it grows and changes, all at a lower cost.
Whatever phone form of system you choose to invest in, it’s important that it connects you to your customers and employees – no matter where they are based.
A phone system needs to match your business and Planet Numbers can offer you just that, with VoIP and SIP services that can be tailored to your company’s needs.
VoIP and SIP systems are becoming a major player in the business world, due to their remarkable cost-efficiency.
But their benefits don’t just stop at lower costs, as they also improve productivity and efficiency in the workplace, which makes them systems well worth investing in.
Voice over Internet Protocol (VoIP) technology is revolutionizing the way businesses communicate. By leveraging the internet for phone services, VoIP not only significantly reduces costs but also enhances overall business operations.
This technology is a game-changer for companies looking to streamline their communication systems.
One of the key advantages of VoIP is its ability to automate and integrate with other business tools. For instance, integrating VoIP with Customer Relationship Management (CRM) systems can transform the sales and support experience.
This integration allows for more personalized customer interactions, as employees have immediate access to customer data during calls. Moreover, VoIP systems can be programmed to route calls efficiently, ensuring that customer inquiries are addressed promptly and by the right person.
The ability to support remote work is crucial. VoIP technology excels in this area by offering flexibility and mobility. Employees can use their business phone system from anywhere, ensuring that they stay connected with their team and clients.
This feature is particularly beneficial for businesses with a global presence or those that employ remote workers. The seamless connectivity offered by VoIP ensures that geographical boundaries do not hinder business operations.
If your employees use mobile phones for business, you shouldn’t neglect them. The increasing mobile workforce means employees need easy options for communicating and staying in contact with one another and customers from anywhere, whether on a call or via e mail.
Integrating mobiles into the office system means that communications can become portable and employees can work ‘on the go’.
Having a phone system that is integrated with business mobiles means you can access all of the features of the office system, no matter where you’re based.
Calls can be routed through your phone system using the IP network and connected as a standard rate call.
This graphic provided by The Telegraph details how simplifying communications can save your business money.
Jess has spent years travelling the world full-time. Nothing else comes close to the reaches of this emotive activity...