If you are looking for a CRM software but have no budget, HubSpot CRM is the obvious choice. It is the most functional, well-rounded free software in the category by a long shot. Where it lacks in a price tag, it does not lack in features; so don’t be fooled into thinking HubSpot CRM won’t be good enough for your business simply because it’s free.
HubSpot CRM offers functionality that is intuitive and, most importantly, useful. For example, it can display an up-to-the-minute view of your entire sales funnel on a clean, visual dashboard. This dashboard allows you to sort deals by name, owner, amount, or stage with custom filters for actionable intel in a fraction of the time it would take to do manually.
Through integration with your preferred email provider (Gmail or Outlook), HubSpot CRM tracks interactions with your customers automatically. Each interaction (including calls, emails, meetings, and notes) is stored in a tidy timeline for each individual contact, making it easy to organise your contacts and track any ongoing deals with any given contact.
One of the downsides to using the free edition of the HubSpot CRM is that it does lack some of the more powerful features that its competitors might have, such as workflow management and customer support. These features do, however, become available if you upgrade to one of their paid “Marketing Hub” or “Sales Hub” packages (which start at $50/user/month).